Oberlo vs DSers: Auto Address Fix

 For Oberlo migrated users, to help you get hang of DSers -the best Oberlo alternative-as soon as possible, we will introduce some useful features in the way that attempts to explain what the feature means and how it works in DSers. Among multiple features in DSers, auto address fix is a useful and smart one which is designed to fix your customers’ address problems.

 

What is auto address fix?

As you know, Oberlo helps you resolve the address problems when necessary. This time, Oberlo and DSers partners with each other to improve the auto address fix feature. After you migrate to DSers, you will be able to see a smarter feature fix various shipping address issues without any manual work.

 

How does auto address fix work in DSers?

  • Fix country conflict

    • Firstly, we can help you handle the country conflicts between Shopify and AliExpress. For example, if you choose country A in Shopify and country B in AliExpress, DSers’s back-end will detect the conflict and  automatically fix the error.

     

    • Fix province/city issue

      • As you may notice, most of the countries in Shopify don’t have a field for State or Province while it is required when you process orders to AliExpress. If it is filled in by customers, mismatching may happen.

       

      DSers use the flexibility of AliExpress address to make the order processed automatically to avoid you from fixing them one by one.

       

      • Fix phone number issue

        • The phone number is optional when customers check out on your Shopify store. However, it is a must-have when you place orders to AliExpress suppliers. To avoid order failure, DSers automatically fill in a phone number according to the special requirements of some countries.


      • Fix special characters and format that AliExpress does not accept

        • If your customer has input incorrect characters or format in DSers, DSers will automatically help you replace it with required format to make AliExpress API recognize every information of your customers. For example, if your customer has input ５－２９－１８, with the Auto fix solution, it will be replaced by 5-29-18.  

         

        Now you know everything about the auto address fix feature in DSers. If you want to learn more about the features, keep up with our blog.

         

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